Quality Claims Management Corporation
is a premier provider of customized insurance recovery solutions. Our mortgagee solutions include mortgage insurance/investor claims processing and licensed hazard claims management. Claim adjusting and advocacy are also provided for homeowners and businesses. All claims are managed for an equitable settlement and accelerated resolution timelines.

For Servicers
The Quality Claims team has decades of experience in management of hazard recovery, mortgage default servicing and insurance operations for major servicers & lender placed carriers.
Our Public Adjusters are your advocates throughout the claim process in preparing, presenting and negotiating a fair settlement for you. Do you want to know exactly what it will cost to replace your damaged or destroyed property?
We assist business owners in maximizing insurance claim settlements to cover building damage, personal property inventory and loss of business income due to business interruption.
For Home & Business Owners
Homeowner Facebook page Servicer Blog at qualityclaimsblog.blogspot.com Homeowner Blog at qualityclaims.blogspot.com
Featured News   Quality Claims News

How to Handle Your Insurance Claim After a Home Fire: An Interview with Kim Cary of Quality Claims Management Corporation by Southern California Homes
Kim Cary provides advice for homeowners on how to insure against a fire loss to your home and tips for handling an insurance claim if you’ve suffered a loss. Read the interview here (www.southerncaliforniahomes.com)

The Nature of Risk
By Katie Dobbyn and Mark Fleming
There are many ways that mortgage risk can manifest itself: prepayment risk, credit default risk, fraud risk and collateral risk to name just a few. The mortgage finance industry has a long history of expertise in measuring many of these risks. However, there is one risk that traditionally has not been directly managed, but rather insured against by the borrower—natural hazard risk. Read the entire article here (PDF document)

Memorable ALFN Panel Includes Surprise Home Donation
By Sandra Beckwith, Communications Director, The National Firm, LLC
Many probably expected the Monday lunch panel at the 11th Annual ALFN Leadership Conference last month to be background noise as they checked and responded to e-mail while eating. But instead of quietly typing or stepping out to make phone calls, conference attendees were captivated by the information and stories coming out of the panel presentation on the platform, “Veterans and Housing Opportunities: Working with Not-for-Profit Foundations.” Read the entire article here (PDF document)

Do Public Adjusters Get a Bad Rap in the Claims Management Process?
By by Sam Friedman, 3/13/2013
I took quite a bit of heat from a number of public adjusters about my September 2012 column, which ignored their role in resolving claims disputes between insurers and policyholders. One caller charged that I must be “prejudiced” against his profession, while another accused me of “acting as if we don’t exist.”
Read the entire article here (claims-management.theclm.org)

Inventory That Bling: Establishing Accurate Replacement Values
For most people, thinking about their insurance coverage begins and ends with paying their monthly premium. Sure, they are happy to be covered, but if you ask them if they'd receive enough to replace a specific item in the event of loss, then few would be able to reply with any sense of certainty.
Read the entire article here (PropertyCasualty360.com)

Study of Public Adjusting in Florida Shows Benefit to Policyholders
The Office of Program Policy Analysis & Government Accountability completed a study of the Florida’s regulation of public insurance adjusters. Among the findings of the study:

The number of licensed public adjusters in Florida has grown significantly in the last six years, and the incidence of complaints, regulatory actions, and allegations of fraud involving public adjusters is generally low. Florida’s public adjuster laws are comparable to and in some cases more restrictive than those of other similar states.
Read the entire article here (PDF document)

How to speed approval of storm-damage claims
Is there a way to get your insurance claim fast-tracked for approval?...
Read the entire article here (www.marketwatch.com)

NAPIA Offers Tips to Consumers for Hurricane Sandy Insurance Claims
With Hurricane Sandy wreaking havoc up and down the east coast, members of the National Association of Public Insurance Adjusters (NAPIA) offer the following tips to property owners who may experience property loss as a result of the storm:....
Read the entire article here (PDF document)

Quality Claims Presents at Adjusters Conference
The annual First Party Claims Conference (FPCC) was held October 2013 in Warwick, RI. The conference provides continuing education credit for Insurance Adjusters and attorneys. The sessions are conducted either as panel discussions or forums where adjusters, contractors and attorneys openly discuss current industry trends and best practices.
Read the article (PDF)

Ronald Reitz Concludes Term as President of the National Association of Public Insurance Adjusters (NAPIA): Key Accomplishments and Highlights
San Diego, CA, July 23, 2013 - Ronald R. Reitz, Certified Professional Public Adjuster and President of Quality Claims Management in San Diego, recently completed his tenure as President of the National Association of Public Insurance Adjusters (NAPIA). During the past year, Reitz made great strides at NAPIA, with several noteworthy accomplishments.
Read the article (PDF)

Quality Claims President Ron Reitz Recognized for Award of Quality in Media Relations San Diego, CA, May 8, 2013 - Quality Claims Management Corporation, a premier provider of customized insurance recovery solutions, today announced that President Ron Reitz was named as an award recipient for the Public Relations Society of America’s Tri-Cities TN/VA Chapter. Reitz was honored with the “Award of Quality, Media Relations” for his participation in a Hurricane Sandy Outreach Campaign for the National Association of Public Insurance Adjusters (NAPIA). Read the article (PDF)

Housing Wire Hotseat with Ron Reitz Ron Reitz, President of Quality Claims, answers some questions on the Hotseat at Housing Wire.... Read the article (PDF)

Quality Claims Management Appoints Deborah Martin-Dominick as VP of Business Development San Diego, CA, March 27, 2013 – Quality Claims Management Corporation, a premier provider of customized insurance recovery solutions, today announced that Deborah Martin-Dominick will assume the role of Vice President of Business Development. In this role, Deborah will work with current Vice President Anne Schupack in acquiring new client business and expanding service offerings for the firm...
Read the entire announcement (PDF)

Quality Claims Management Corporation Completes SSAE 16 Type II Audit February 26, 2013 – San Diego, CA- Quality Claims Management Corporation, a national leader in insurance recovery services today announced its successful completion of its annual Statement on Standards for Attestation Engagements (SAAE) 16 Type ll examination, one of the most rigorous auditing standards for service providers...
Read the entire announcement (PDF)

NAPIA President Ron Reitz Testifies at Kansas State Senate Committee on Financial Institutions and Insurance Hearing
On February 13, Ronald Reitz, CPPA, President of the National Association of Public Insurance Adjusters (NAPIA), spoke before the Kansas State Senate Committee on Financial Institutions and Insurance in Topeka, Kansas, as part of the Committee's hearings concerning Senate Bill No. 138, which amends the Kansas Public Adjuster Licensing Act.

According to Reitz, his participation in this hearing benefited industry professionals, but more importantly, consumers.
Read the entire announcement...

You're not patching my imported cherry wood with that!
By Barbara Marquand, Posted: 01/09/2013 on Insurance.com
Sometimes disaster destroys everything in sight, but often misfortune causes damage here and there...
Read the entire article here (www.insurance.com)

Tips For Speeding An Insurance Claim In An Emergency
- Aug 31, 2012
Hurricane Isaac and its wet, windy remnants sent homeowners from the Gulf of Mexico to the Ohio River Valley to file cabinets to check their insurance policies. What type of coverage do they have? Covered for floods? Once they suffer damage, exactly how do they file a claim and get paid?
...Read entire story on Investors.com

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